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Welcome to the Muffin help docs

Dates and stuff

The dates I'm seeing in Muffin don't match up with what I entered.
What if I get paid weekly?
What if I change my mind? / What if I made a mistake?
What if this month I'm getting paid early?

Spending, emails and stuff

I added some spending/income but I don't see it!
What about my money from last pay check?
How do I add spending via email?
How do I get updates via email?
A bunch of my spending just got marked as paid this morning, what gives?

Everything else

What if I don't get paid in Dollars?
I think I've forgotten my password!
What if my problem isn't listed here?

The dates I'm seeing in Muffin don't match up with what I entered.: For example if you set up your account like this (don't do this),
it's going to look confusing once you get into Muffin. If you get paid twice a month, put the earliest date first and the later date second. I.e. 6th then 23rd, not 23rd then 6th. A tip to keep in mind if you're still a little confused is that you don't need to know which of your paydays is next, leave that up to Muffin. Just tell Muffin which two days they usually fall on.
What if I get paid weekly?: If you get paid weekly you have two choices. You can either look at Muffin one month at a time (in which case you set the second pay date to "N/A") or look at Muffin two weeks at a time.
What if I change my mind? / What if I made a mistake?: Once you have logged in, go to "View/change your preferences" and you can change your pay dates (and a bunch of other stuff too).
What if this month I'm getting paid early?: If your normal payday lands on a weekend this month, Muffin will automatically update itself to reflect that you're getting paid earlier (i.e. on a weekday) this month.
I added some spending/income but I don't see it!: This might be because the item you added has a date earlier or later than what Muffin is showing you. Double check that you didn't add something due earlier or later than the current view by either switching between "pay periods" or doing a search for that item (Hint: go to "View spending reports").
What about my money from last pay check?: Sometimes (if your very lucky or very unlucky depending on how you look at it) you have a bit of money left over from last paycheck that you need to have in your next "pay period". This would be a good candidate for miscellaneous income.
How do I add spending via email?: If you go to "View/change your preferences" you'll see a special email address. (Hint: you might want to add that to your email address book/contacts list. Especially if you can email from your phone). To add spending you put the amount (no currency symbols or anything else) in the subject line and send! If you want to add a description for your spending while you're at it, put that in the body of your message. (Hint: If you have an email signature or if you email is with yahoo, hotmail, blackberry etc put an ! (exclamation mark) at the end of your description and Muffin will ignore everything after it.
Learn more about Muffin and email here
How do I get updates via email?: If you go to "View/change your preferences" you'll see a special email address. (Hint: you might want to add that to your email address book/contacts list. Especially if you can email from your phone). To get your balance updates/onhand summaries send to you, send an email to your special address with the word Summary in the subject line. Wait a few moments and you'll get an email from Muffin saying something like "You have $382 onhand now and $241 after everything has been paid". (Hint: You may want to add no-reply@muffinapp.com to your address book/contacts list if your email provider is marking it as spam and doing nasty things to your updates.)
Learn more about Muffin and email here
A bunch of my spending just got marked as paid this morning, what gives?: Every morning Muffin automatically marks unpaid spending as "paid" if that item is due that day. The idea is that if it's due, you've probably paid it so Muffin saves you having to log in to keep your spending updated. If for whatever reason you haven't paid that item, just mark it as "unpaid" and Muffin will leave it alone.
What if I don't get paid in Dollars?: Muffin currently supports $, £, €, ¥ and DKK. Support for other currencies will be added in the future. To change what currency Muffin uses, go to your preferences and select a new currency from the drop down list. (Hint: It's underneath the time zone list.)
I think I've forgotten my password!: Go to your login page and give it a try. If you get it wrong (or if you don't enter a password) you'll find a link to reset your password.
What if my problem isn't listed here?: Send an email to help at uhhuhyeah dot com and we'll see if we can't help you out.

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